Booking and Cancellation Terms and Conditions
Please read the information listed below as each booking is subject to TW2 Ltd standard terms and conditions.
Upon completion and return of the registration form, full payment is required no later than 5 business days from the date of invoice. Payment of invoices by means other than by credit card, or purchase order will be subject to a £49 per delegate processing fee. Payment must be received prior to the conference date. We reserve the right to refuse admission to the conference if payment has not been received.
TW2 ltd Cancellation, Postponement and Substitution Policy
You may substitute delegates at any time by providing at least 14 days’ notice to TW2 ltd. For any cancellations received in writing not less than eight (8) days prior to the conference, you will receive a 90% credit to be used at another TW2 ltd conference, which must occur within 14 months from the date of issuance of such credit. An administration fee of 10% of the contract fee will be retained by TW2 ltd for all permitted cancellations. No credit will be issued for any cancellations occurring within seven (7) days (inclusive) of the conference.
In the event that TW2 ltd cancels an event for any reason, you will receive a credit for 100% of the contract fee paid. You may use this credit for another TW2 ltd event to be mutually agreed with TW2 ltd, which must occur within 14 months from the date of cancellation.
In the event that TW2 ltd postpones an event for any reason and the delegate is unable or unwilling to attend in on the rescheduled date, you will receive a credit for 100% of the contract fee paid. You may use this credit for another TW2 ltd event to be mutually agreed with TW2 ltd, which must occur within 14 months from the date of postponement.
Except as specified above, no credits will be issued for cancellations.
TW2 ltd is not responsible for any loss or damage as a result of a substitution, alteration or cancellation/postponement of an event. TW2 ltd shall assume no liability whatsoever in the event this conference is cancelled, rescheduled or postponed due to a fortuitous event, Act of God, unforeseen occurrence or any other event that renders performance of this conference impracticable, illegal or impossible. For purposes of this clause, a fortuitous event shall include, but not be limited to: war, fire, labour strike, extreme weather or other emergency.
Please note that while speakers and topics were confirmed at the time of publishing, circumstances beyond the control of the organisers may require substitutions, alterations or cancellations of the speakers and/or topics. As such, TW2 ltd reserves the right to alter or modify the advertised speakers and/or topics if necessary without any liability to you whatsoever. Any substitutions or alterations will be updated on our web page as soon as possible.
All ‘Early Bird’ Discounts require payment at time of registration and before the cut-off date in order to receive any discount. Any discounts offered whether by TW2 ltd (including team discounts) must also require payment at the time of registration. All discount offers cannot be combined with any other offer unless otherwise noted.